AI Growth Agent
Legal

Privacy Policy

This policy explains how AI Growth Agent processes personal information across its websites, applications, workflows, integrations, and related services.

This Privacy Policy explains how Verba Tech Inc., doing business as AI Growth Agent (“AI Growth,” “we,” “us,” or “our”), collects, uses, discloses, stores, and otherwise processes personal information when you access or use our websites, applications, software, content operations tools, AI-assisted workflows, integrations, and related services, including services available through aigrowthagent.co and related subdomains (collectively, the “Services”).

This Privacy Policy also explains choices and rights that may be available to you under applicable privacy laws.

1. Scope

This Privacy Policy applies to personal information we process when:

  • you visit our websites or use our Services;
  • you create or use an account;
  • you request a demo, proposal, support, or information;
  • you subscribe to communications from us;
  • you interact with us by email, forms, meetings, events, social media, or customer support channels; or
  • you otherwise communicate with AI Growth.

When we process personal information on behalf of a customer under a written agreement, we generally act as a service provider, processor, or operator for that customer. In those cases, the customer’s privacy notice may control how that personal information is collected and used, and we process it according to the customer’s instructions and our agreement with that customer.

2. Information We Collect

The information we collect depends on how you interact with us and the Services.

Information You Provide

We may collect information you provide directly, including:

  • name, email address, phone number, company, job title, and contact details;
  • account credentials and account profile information;
  • billing details, subscription information, and payment-related information;
  • support requests, messages, meeting notes, feedback, and communications;
  • marketing preferences and form submissions;
  • website, CMS, SEO, content, campaign, analytics, and integration information you choose to provide;
  • prompts, instructions, files, documents, drafts, URLs, content assets, and other materials submitted to the Services; and
  • any other information you choose to provide.

Payment card details may be collected and processed by third-party payment processors. We do not need to store full payment card numbers in our own systems.

AI Growth Content Publishing is free to install and use. The app does not use Shopify Billing or require external payment, and other AI Growth Agent services are separate and are not required to use the app.

Information Collected Automatically

We may automatically collect information when you access or use the Services, including:

  • device and browser information, such as IP address, operating system, browser type, app version, device identifiers, and language settings;
  • usage and activity information, such as pages viewed, links clicked, features used, access dates and times, referring pages, session activity, and workflow events;
  • transactional information, such as subscription status, purchases, cancellations, invoice events, and product details;
  • log data, diagnostics, error reports, performance data, and security events; and
  • cookie and similar tracking technology data.

Information From Third Parties

We may receive information from third parties, including:

  • authentication providers;
  • payment processors;
  • customer relationship, support, and communication tools;
  • analytics and marketing platforms;
  • CMS, website, SEO, advertising, ecommerce, cloud, AI, and productivity integrations you connect or authorize;
  • business contacts, partners, and referrals; and
  • public sources, such as websites, search results, public business profiles, and social media pages.

Information We Derive

We may derive information or create inferences from the information we collect, such as approximate location from IP address, company from email domain, account health, product usage patterns, or suggested workflow improvements.

3. How We Use Information

We use personal information to:

  • provide, maintain, secure, troubleshoot, and improve the Services;
  • create and manage accounts;
  • process subscriptions, invoices, payments, renewals, and cancellations;
  • provide customer support and respond to inquiries;
  • operate AI-assisted workflows, content operations, website/CMS integrations, SEO tools, reporting, automation, and related service features;
  • personalize and improve your experience with the Services;
  • analyze usage, performance, reliability, and feature adoption;
  • detect, investigate, prevent, and respond to security incidents, abuse, fraud, spam, policy violations, and unlawful activity;
  • send technical notices, security alerts, service messages, support updates, and administrative communications;
  • send marketing communications where permitted and honor communication preferences;
  • comply with legal, tax, accounting, contractual, and regulatory obligations;
  • enforce our Terms of Service and other agreements; and
  • protect the rights, property, safety, and security of AI Growth, our users, customers, partners, service providers, and others.

4. AI Processing and Customer Content

Some Services may use AI providers, automation tools, language models, search tools, analytics systems, or similar technologies to process prompts, instructions, content, files, URLs, metadata, and other information you submit.

You should not submit sensitive personal information, regulated data, confidential third-party information, credentials, secrets, payment card data, health information, government identifiers, or information about children unless the specific workflow is approved for that data and you have confirmed that you have the required rights, notices, consents, and legal basis.

We may process Customer Content to provide, secure, support, troubleshoot, and improve the Services. We do not use Customer Content to train third-party foundation models except where you have authorized that use, where the feature you choose requires it, or where the processing is performed by a service provider under terms intended to protect Customer Content.

5. Cookies and Similar Technologies

We may use cookies, pixels, local storage, SDKs, and similar technologies to operate the Services, maintain sessions, remember preferences, improve performance, analyze usage, measure campaigns, and support security.

You can usually adjust browser settings to remove or reject cookies. Some Services may not work properly if necessary cookies are disabled. Where required by law, we will provide additional choices for non-essential cookies.

6. How We Disclose Information

We may disclose personal information in the following circumstances:

  • Service providers and vendors: hosting, cloud infrastructure, AI processing, authentication, analytics, payment processing, customer support, email delivery, security, monitoring, marketing, and other providers that process information on our behalf.
  • Customer-directed integrations: third-party platforms, tools, CMSs, websites, advertising accounts, analytics accounts, ecommerce platforms, and other services you connect, authorize, or instruct us to use.
  • Professional advisors: lawyers, accountants, auditors, insurers, banks, and other professional advisors.
  • Legal and safety reasons: law enforcement, regulators, courts, government authorities, or other parties where we believe disclosure is required or appropriate to comply with law, enforce agreements, protect rights, prevent harm, investigate abuse, or respond to legal process.
  • Business transactions: parties involved in an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction.
  • With consent or direction: third parties when you consent to or direct the disclosure.

We may also disclose aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. We will not attempt to re-identify de-identified information except as permitted by law.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain accounts, comply with legal and financial obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business needs.

Account information is generally retained while the account remains active. After account closure or subscription cancellation, we may delete or de-identify account data within a reasonable period unless retention is required or permitted by law, contract, backup practices, security needs, dispute resolution, or legitimate business purposes.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system, network, transmission, or storage method is fully secure, and we cannot guarantee absolute security.

You are responsible for protecting your account credentials, limiting access to authorized users, and avoiding submission of secrets or regulated data through unapproved channels.

9. International Transfers

AI Growth and its service providers may process and store information in the United States, Brazil, and other countries. These countries may have data protection laws different from those in your location.

Where required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.

10. Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

  • access personal information we hold about you;
  • correct inaccurate personal information;
  • delete personal information;
  • restrict or object to certain processing;
  • request portability of certain personal information;
  • withdraw consent where processing is based on consent;
  • opt out of certain marketing communications;
  • opt out of certain targeted advertising, sale, or sharing practices where applicable; and
  • appeal a decision about a privacy request where applicable.

You can opt out of promotional emails by following the unsubscribe instructions in those emails. We may still send non-promotional messages, such as account, support, security, legal, or transactional messages.

To exercise privacy rights, contact us at [email protected]. We may need to verify your identity and request before responding. If your information is processed on behalf of one of our customers, we may direct your request to that customer or assist the customer in responding.

11. California Privacy Notice

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our processing of your personal information, this section supplements the rest of this Privacy Policy.

We may collect the categories of personal information described above, including identifiers, commercial information, internet or electronic network activity information, geolocation approximations, professional or employment-related information, and inferences.

We collect and use these categories for the purposes described in this Privacy Policy. We disclose these categories to service providers, vendors, customer-directed integrations, professional advisors, legal authorities, business transaction parties, and other parties described in this Privacy Policy.

We do not knowingly sell personal information for money. If our use of advertising or analytics technologies is considered a “sale” or “sharing” under California law, you may have the right to opt out.

12. Brazil and LGPD Notice

If Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD) applies to our processing of your personal data, you may have rights under the LGPD, including confirmation of processing, access, correction, anonymization, blocking or deletion, portability, information about sharing, review of certain automated decisions where applicable, and withdrawal of consent where processing is based on consent.

For customer-controlled data, the customer may be the controller and AI Growth may act as operator. In those cases, requests from data subjects may need to be handled by the customer as controller.

13. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide additional notice, such as through the Services or by email. The updated policy becomes effective when posted unless we state otherwise.

15. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, contact:

Verba Tech Inc., doing business as AI Growth Agent
Email: [email protected]